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  Frequently Asked Questions


Q - Where is the closest Total Eden Store?
A - Click here for details.
 
Q - What are the Total Eden Stores trading hours?
A - Summer Hours (October - March):
8.00am to 5.30pm Monday to Friday
8.00am to 5.00pm Saturdays
9.00am to 3.00pm Sundays & Public holidays (Albany store closed Sunday)

Winter Hours (April - September):
8.00am to 5.00pm Monday to Friday
8.00am to 5.00pm Saturdays
Closed Sundays & Public holidays
Q - Do the stores deliver?
A - Yes we have a free delivery service within a 15km radius of every store.
 
Q - How much does it cost for a "Do It Yourself Plan" to be drawn up?
A - Absolutely FREE.
 
Q - Can I install reticulation with no experience?
A - YES we can plan your system and give you helpful information so you can install the components yourself.
 
Q - Can Total Eden install my reticulation?
A - YES we can, simply fill in the form for an obligation FREE quotation.
 
Q - Can Total Eden install bores?
A - YES we can, complete the form and we can give you an obligation FREE quotation.
 
Q - Can you share a bore with a neighbour?
A - YES you can, we can install an hour meter which records the amount of time the neighbouring property uses the bore. Monthly or quarterly, you simply view the hour meter then convert the usage time into a dollar amount (easy math calculation) then zero the hour meter. We also can provide all new share bore owners with a "Share Bore Agreement" FREE of charge.
 
Q - Do I need an electrician to install solenoid wire cables for my reticulation system?
A - NO solenoid wire is safe low voltage (24 volt), the wires are simply taken back to the controller from each solenoid valve location.
 
Q - My automatic controller's program has gone into disarray after last night's storm?
A - Turn off the power supply to the controller, remove the back up battery, leave power off for 10min, turn mains power back on and reprogram controller, re-install charged back up battery. If the controller is not performing correctly after this procedure then it requires servicing. Return to any Total Eden store or to the Total Eden service department at 1 Altona St, Street Bibra Lake.
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